Using this site
A short, plain-English summary of what this site is, what it isn't, and the rules of the road. We've tried to keep it readable.
The short version
- Information, not advice — this site explains what NHS Pharmacy First covers. It does not give you personal medical advice.
- Always speak to your GP, pharmacist or NHS 111 for anything that affects you personally.
- Call 999 in an emergency.
- Free to use, no log-in — by anyone, anywhere. We're a UK service so the information is for UK readers.
- Written by an NHS GP — Dr Krishnan Pasupathi, GMC 6050795, NHS GP Partner.
Who runs this site
Aryash Health Limited runs pharmacy.aryash.health. We are a UK company. Our public contact is feedback@aryash.health.
This site is part of the Aryash Patient Health Explainer — a UK-registered, Class I medical device for patient education. The Pharmacy First section forms Module 5 of that device. The umbrella Intended Use Statement is published on aryash.health/intended-use.html and the Instructions for Use on aryash.health/ifu.html.
What this site is
A plain-English explainer of the NHS Pharmacy First service in England. For each of the seven conditions covered, it tells you:
- What the condition is
- Whether the pharmacist can see you (age, eligibility)
- Whether the pharmacist can't see you (exclusions)
- Red flags — when to get urgent help instead
- What the pharmacist will ask you
- What treatment they may give you
- What to do if you don't get better
It's the kind of thing you might once have asked your GP receptionist about — written down in plain English, available to read whenever you need it.
What this site is NOT
- Not personal medical advice. It does not take a history, ask about your symptoms, or tell you what to do based on what you describe.
- Not a substitute for a clinician. Always speak to your GP, your pharmacist, or call NHS 111 for anything that affects you personally.
- Not for emergencies. Call 999 in a medical emergency.
- Not a Pharmacy First booking system. To use the service, walk in to a pharmacy that offers it, or call ahead.
Accuracy
The information on this site is based on the NHS England Pharmacy First Clinical Pathways v2.5 (in force from 1 October 2025), supported by NICE Clinical Knowledge Summaries and NHS website guidance. It is reviewed by Dr Krishnan Pasupathi, an NHS GP Partner.
NHS guidance changes from time to time. We aim to update this site within a reasonable period of any material change. The "last reviewed" date appears on each page. If you spot something out of date or wrong, please email feedback@aryash.health.
Liability
The site is provided "as is", free of charge, in good faith. To the maximum extent permitted by law, Aryash Health Limited does not accept liability for loss or harm arising from use of the site. This does not affect your statutory rights or any liability that cannot be excluded by law.
Copyright and use
Site content is © Aryash Health Limited. You may read, share and link to pages freely. You may print pages for personal use. You may not copy substantial portions for republication elsewhere without permission.
Logos, images and brand identity remain the property of Aryash Health Limited.
Reporting a problem
If something on this page is unclear, out of date, or has caused you concern, please tell us — it helps us improve. Email feedback@aryash.health.
For clinical safety incidents related to NHS Pharmacy First itself (the service, not this information page), contact your pharmacist, your GP practice, or NHS 111.
Governing law
These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the English courts.